Privacy Policy

This policy outlines California Appraisal Solutions Corporation's approach to protecting the privacy of our customers, contributors and business contacts. California Appraisal Solutions Corporation understands that privacy is important to you in your dealings with California Appraisal Solutions Corporation.

California Appraisal Solutions Corporation is not immediately subject to the National Privacy Principles that are contained in the Privacy Act 1988 (Privacy Act) but we subscribe to the principals and will work within the framework of the Privacy Act and good business practice.

1. What kinds of personal information does California Appraisal Solutions Corporation hold and what is it used for?

1.1 Our Products and Services

California Appraisal Solutions Corporation is a Real Estate Appraisal company, and we provide services to the mortgage and consumer industry.

1.2 The Information We Collect

California Appraisal Solutions Corporation may collect personal information about its customers, contributors and business contacts in a variety of ways.

(a) Existing Customers

For customers who ask for our products and services, California Appraisal Solutions Corporation will collect information about you such as your name, contact information (including your employer details and email address, if appropriate) and delivery address. This information is necessary in order to provide our customers with our products and services and to manage our customer relationships. At the time of collecting this information, California Appraisal Solutions Corporation may also request information about you to assist California Appraisal Solutions Corporation in identifying which of our current and future products and services may best suit your requirements.

(b) Potential Customers

Sometimes California Appraisal Solutions Corporation identifies the contact details of potential customers through California Appraisal Solutions Corporation's own investigation, the purchase of lists or by other promotional means. This information is collected for the purpose of advising you about our products and services which are new or which may be of interest to you. If we do collect personal information about you in this way, we will provide you with the opportunity to control how that information is used. This is discussed further in this Policy at 2.2 below.

(c) Contributors and Business Contacts

If you are a contributor to an California Appraisal Solutions Corporation publication or otherwise enter into business dealings with California Appraisal Solutions Corporation, California Appraisal Solutions Corporation will collect the personal information necessary to complete the relevant business transaction with you or to identify potential business dealings. This will include all personal information contained in all correspondence and agreement between you and California Appraisal Solutions Corporation.

(d) Online Collection

For any existing or prospective customers or business contacts who deal with California Appraisal Solutions Corporation online, California Appraisal Solutions Corporation will, in addition to the information identified above, collect additional information as a result of your use of the website. This additional information may or may not identify you.

Information collected through California Appraisal Solutions Corporation's online presence will include information that you voluntarily provide. It may also include the type of your Internet browser, operating system, address of the referring site. your IP address and click stream information.

2. How Does California Appraisal Solutions Corporation Use Personal information?

2.1 Order Fulfillment

For customers seeking our products and services, California Appraisal Solutions Corporation uses the personal information collected to provide you with our products and services. This includes administering your account with us, customer service and providing any information that you have requested.

2.2 Information about our products and services

California Appraisal Solutions Corporation uses personal information of both existing and potential customers to advise you about our products and services and promotions that we conduct from time to time.

Should you wish not to be contacted in the future you should contact us by phone, fax, email or in writing.

2.3 Statistics about website usage

California Appraisal Solutions Corporation may use information, including that collected through our website, for statistical purposes to improve the range of our products and services.

3. Does California Appraisal Solutions Corporation give your personal information to anyone else?

California Appraisal Solutions Corporation may disclose personal information about existing and potential customers to third party contractors and service providers who help us operate our business or to provide you with our products and services. California Appraisal Solutions Corporation requires these third parties and contractors to comply with the terms of this Policy. These third parties include those involved in the production of our goods and services, transport companies, and suppliers that facilitate the distribution of our marketing materials by mail fax or email

California Appraisal Solutions Corporation does not sell, lend or rent our own customer list so your individual information will always remain within our database. California Appraisal Solutions Corporation may, however, release your contact information to third party service providers after either verbal or written consultation with you. These third party services providers include mailing contactors, fax broadcast agencies and the like.

Otherwise, California Appraisal Solutions Corporation may disclose information for legal reasons, for example disclosures may need to be made to law enforcement agencies, government agencies, courts or external advisers. California Appraisal Solutions Corporation's policy is to only make such disclosures in accordance with the Privacy Act.

4. We ensure information quality

We will take reasonable steps to ensure that customer data is processed promptly, accurately and completely and that corrections will be made as soon as possible.

5.Access and Correction

Under the Privacy Act, you have a right to seek access to information that California Appraisal Solutions Corporation holds about you. You also have the right to ask us to correct information about you that is inaccurate, incomplete or out of date.

If you wish to exercise your right under the Privacy Act to seek access to the personal information that California Appraisal Solutions Corporation holds about you, we ask that you contact California Appraisal Solutions Corporations Privacy Officer (the details of whom are provided below), who will explain how we will handle your access request.

In the first instance, we will generally provide you with a summary of the information we hold about you. We will assume (unless you tell us otherwise) that your request relates to our current records about you. These current records will include personal information about you which is included in our databases and in paper files, and which may be used by California Appraisal Solutions Corporation on a day-to-day basis.

To provide you with access to this personal information, California Appraisal Solutions Corporation would ordinarily provide you with a printout of the relevant personal information from our databases, or with photocopies of records that are held only on paper flies. If personal information about you (for example, your name & address details) is duplicated across different databases, we will generally provide you with one printout of this information, rather than multiple printouts. Ordinarily, California Appraisal Solutions Corporation will not charge you for the cost of providing this type of access to these records.

For legal and administrative reasons, California Appraisal Solutions Corporation may also store records containing personal information in its archives. You may seek access to the records held by California Appraisal Solutions Corporation that are not current records, but if you do so, we may charge you for the cost of providing access.

If you are of the view that personal information about you is not accurate, complete or up to date, please provide California Appraisal Solutions Corporation's with your request for correction (contact details are set out below). California Appraisal Solutions Corporation's policy is to consider any requests for correction in a timely way.

6. Is your personal information stored safely?

California Appraisal Solutions Corporation takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification or disclosure. California Appraisal Solutions Corporation takes a range of technical, contractual, administrative, and physical security steps to protect all customers information, if personal information is held on paper files it is handled in a responsible manner in a secure office environment.

7. Contacting California Appraisal Solutions Corporation

If you have any questions or comments about this privacy policy or how we have handled personal information about you, please write to California California Appraisal Solutions Corporation:

c/o Legal Department
California Appraisal Solutions Corporation
27240 Turnberry Lane Suite 200
Valencia, CA 91355

8. Changes to this Privacy Policy

This privacy policy may change from time to time. This policy was last updated on January 1, 2006.